Welcome to Wow Cosmetics. These Terms and Conditions (“Terms”) govern your use of our website https://wowcosmetics.co.za and any purchase of products or services offered through our site. By using this site, you agree to these Terms.
1. General Information
Wow Cosmetics is an online beauty and skincare retailer operating in South Africa.
Registered Business Name: WOW COSMETICS SA (PTY) LTD
Company Registration Number: 2007/021741/07Registered Address: 17 Tungsten Rd, Strydompark, Randburg, 7140, Gauteng, South Africa
Contact Email: info@wowcosmetics.co.za
Phone: 011 791 4430
2. Products & Orders
All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
Placing an Order
By placing an order, you confirm that:
• You are legally capable of entering into binding contracts.
• All information provided is accurate and complete.
Order Confirmation
After placing an order, you will receive an email confirming receipt of your order. This does not constitute acceptance. The contract is formed when the products are dispatched to you.
3. Pricing & Payment
Prices are listed in South African Rand (ZAR) and include VAT (where applicable).
We accept secure payments via PayFast
We reserve the right to change prices at any time.
4. Shipping & Delivery
We aim to dispatch orders within [1–3] business days.
Delivery typically takes [2–5] business days depending on your location.
Shipping costs will be displayed during checkout.
5. Returns & Refunds
Return Policy
If you are not satisfied with your purchase, you may return unopened and unused items within 7 days of delivery.
To be eligible for a return:
• Items must be in their original condition and packaging.
• Proof of purchase is required.
Refunds
Once we receive and inspect the returned item, we will process your refund within 7–10 working days via your original payment method.
We do not refund shipping costs unless the return is due to a fault on our part.
6. Cancellations
Orders can be cancelled prior to dispatch. Please contact us at support@wowcosmetics.co.za as soon as possible to request a cancellation.
7. Product Use & Safety
Please read product labels and instructions carefully before use.
Wow Cosmetics is not liable for any adverse reactions or misuse of products.
8. Intellectual Property
All content on this website, including images, text, logos, and trademarks, is the property of Wow Cosmetics or its licensors. It may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
We do our best to ensure the accuracy of the information on our site but do not guarantee that it is error-free.
Wow Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your data in compliance with POPIA and Google Ads requirements.
11. Governing Law
These Terms shall be governed by and interpreted according to the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our site means acceptance of the updated Terms.
If you have any questions regarding these Terms, please contact us at:
📧 info@wowcosmetics.co.za
📞 011 791 4430